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Kamis, 01 Maret 2012

tugas big parin arpeje spenza mozar klz VII-E




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Tips how to be a Bellboy
1.Means of Physic
Means of physics consists of two elements, namely the availability of good employees and the availability of good infrastructure. Good Customer Service Officer should be friendly, polite, attractive, responsive, articulate, fun and smart, because it depends on the customer convenience of Customer Service Officer who served him. In addition, Customer Service Officer should also be able to attract and take care of customers so that customers are increasingly interested. Likewise, by way of employee neat, fast, and nimble.
One of the most important thing to consider is the infrastructure bank owned. Equipment and facilities such as waiting rooms and space to receive visitors shall be provided with an adequate range of facilities that make customers feel comfortable, at home, and not get bored in the room.

2. Responsibility
In the course of service, Customer Service Officer responsible must be able to serve each customer from start to finish. The customer will feel satisfied if they feel the responsibility of the Customer Service Officer. If there are customers who are not completely served will be a bad image for the bank. Dissatisfied customers who are always talking negative things about the bank, and usually an evil will grow faster than good.

3. Responsive
A Customer Service Officer should be able to serve saecara fast and precise. In serving customers, Customer Service Officer should be done according to procedures established bank services. The services provided must be on schedule and do not make the mistake (according to bank procedures and the desire of customers).
Serve as a quick means to serve in the normal time limit. Service for each transaction already has a standard time, but employees also must be good to set the time and do not talk things out of context to excess work at customer service. While serving as proper means to do until something goes wrong in terms of conversation and work. The process is too long and convoluted will make customers feel at home and be lazy reconnect.





4. Communicative
Ability to communicate meaning Customer Service Officer should be able to quickly understand customer desires. In addition, Customer Service Officer should be able to communicate in a language that is clear and easy to understand.
Komunukasi should be able to make nasbah happy so if the customer has a problem, the customer did not hesitate to bring it to the Customer Service Officer. Able to communicate well will also make each issue became apparent so that no misunderstandings arise.


5. Security
Guarantee the confidentiality of each transaction that is Customer Service Officer shall maintain the confidentiality of customer information data, especially relating to money and personal customers. In corporate banking client confidentiality is upheld. Bank should not be arbitrary to provide information unless it is required by law. Client confidentiality is a measure of customer confidence in the bank.

6. Proficiency
To be a Customer Service Officer who specializes in serving the customer, customer service should have the ability and knowledge. Because the task of customer service is always associated with the customer. Customer Service Officer must be trained specifically on the ability and knowledge to deal with customers and the ability to work.

7. Comprehension
Trying to understand our customers' needs means that employees hgarus responsive to what is desired by the customer. Try to know and understand customers' wants and needs appropriately.

8. Credibility
Confidence of prospective customers to the bank is absolutely necessary so that prospective customers will become customers of the bank concerned. Trust is spearheading the bank to run its activities. Once the service provided can satisfy the customer, it will cause the trust to the client. Because the trust meningakatkan heavier than on maintaining the trust that has been given.

9. Hospitality
Friendliness is a positive attitude and behavior that must be presented to honor each customer. Kermahan bank employees should establish and familiarity to the customer, so that customers feel happy and comfortable when dealing with bank employees.


10. Relationship

Each part in a bank must have easy access to communicate with its customers. So if the customer wants to communicate directly with the customer specific part can talk directly with the concerned bank employees.


Tips how to prepare a Holyday tour

1. Give your car a checkup. .
2. Stock up on emergency items. 
3. download free travel apps. 
4. Know your new rights. 
5. Know how to deal with travel disruptions. 
6. Know how to get airlines to respond to your complaints.

Tips how to be a good Scretary


1. Organized and detail oriented.
2. Puts the boss's and company's "best foot forward" since he/she will most likely come in contact with clients before the boss does.
3. Always answers the phone and greets visitors with a smile on his/her face and in his/her  voice.
4. Has up-to-date skills and the ability to learn new skills and procedures with ease.
5. Knows when to keep his/her mouth shut and when not to. Doesn't quibble over the small stuff.
6. Listens well and presents solutions rather than dwell on problems.
7. Presents a professional appearance and attitude at all times. Doesn't bring personal problems to work.
8. Follows through quickly and efficiently with all tasks.
9. Terrific spelling and grammar skills, and knows how to interpret the boss's hieroglyphics!
10. Remembers the pressures the boss is under and doesn't bother the boss with every little problem. 

Write steps How to Prepare a Job Interview
1. Job Interview Overview

2. Interview Preparation Steps

3. Practicing Interview Questions and Answers

4. Self Assessments

5. Updating a Resume

6. Research the Company
7. Dressing for an Interview
8. Preparing Materials to Take on an Interview



Tips how to be a English lesson success

1.      Internet will be your best friend. This is because the Internet is full packed with resources, reading materials, sound recordings, and much more that can help you learn the meaning of the words so you can read it at once pronounce it.

2. Go and buy or rent English-language films in the video store nearest your place of residence.
Do not worry about the entertainment value. You just have to watch so you can stop and replay the video in order to focus on your English speaking skills.

3. Record yourself when you speak English. Once you finish recording, playback and hear what you say. If what you say on the record is not clear, then you can try it again. This is a great way to see how others hear you.

4. Come to the library and select books that are written in English. Try starting from the title. You just need a little cautious at the level of difficulty in practice writing a few sentences.

5. Find and buy a CD of songs in English and listen. Here you can berlatiih spell out words and even try to sing along. It would be very nice. And if you want, you can record yourself to be in hearing what is lacking and what needs to be repaired from the narrative the way you English.

6. Try to get familiar with the English language in any of your activities. Not only with books, movies, and CDs, but lots of magazines and other products that you can find in stores that may sell products in English. In some countries many products that are written in English in the packaging.

7. Practicing with a friend. Your friends may not understand English very well, but they will be impressed with your expertise. You can even try to teach what you have learned because you will tend to forget by repeating other information.

8. If you hear the word and you do not know what that is, immediately write and do research on what the purpose and meaning. In your research, you will find more words in the English language that can make Referrals to learn the material.

9. Write down all your daily activities in diaries in the English language. You can start writing it in a simple way as you want.

10. And most important to learn English is to consider the use of English language courses online that are currently being offered in the internet media. This online course will help you learn quickly and you will receive materials that will learn to learn. So that will make you proficient in English.

NB: TOLONG TEMAN-TEMAN TEXT NYA AGAK DI EDIT SEDIKIT BIAR TIDAK DIANGGAP CONTEKAN!
FORZA        :       ARPEJE




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